Frequently Asked Questions
Everything you need to know about shopping with High Country Gardens.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.
Do you offer international shipping?
Currently, High Country Gardens ships exclusively within the United States and Canada. We are working on expanding our reach to international fashion enthusiasts soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
How should I care for my high-performance fabrics?
To maintain the longevity of our garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.